Customer Information Security

We always respect your privacy and are committed to protecting your personal information. Below are the details regarding the collection and use of customer information and our confidentiality commitment:

Customer Information Collection: We collect basic information such as name, gender, date of birth, email address, phone number, residential address, IP address, browser type, website access time, and other accessed addresses. Transaction information when you interact with our website.

Purpose of Using Information:

  • Delivery: Provide products to customers who have purchased from Hldesign Furniture Store.
  • Notifications and Support: Notify about the delivery process and support customers.
  • Promotions and Product Information: Provide information about new products, promotions, and useful materials.
  • Customer Needs Survey: Understand customer needs to improve website content and interface.
  • Account and Financial Transaction Management: Support account management and perform financial transactions related to online payments.
  • Dispute Resolution: Handle disputes and issues arising during website usage.

Information Collection and Processing Unit:

  • Name: Hldesign Furniture Store
  • Email: [email protected]
  • Phone Number: 0967649779
  • Address:
    • Vietnam Address: Kho tân thanh , Khu công nghiệp, Cái Lân, Thành phố Hạ Long, Quảng Ninh
    • USA Address: 1265 Folsom St, San Francisco, CA 94103, USA

Editing Personal Information: You have the right to freely edit personal information through our website or contact us via email or phone.

Confidentiality Commitment: When you provide personal information, we commit to keeping it confidential and using it to bring the best benefits to you.

  • Information Transfer: We do not transfer customer information to third parties without the customer’s permission or consent.
  • Data Security: We ensure absolute confidentiality of all online transaction information of customers, such as invoices and digitized documents, at the Tier 1 safety data center of Hldesign Furniture Store.

We always strive and commit to protecting our customers’ personal information, strictly adhering to principles and regulations on confidentiality.